Frequently asked questions
What we sell, what you receive after payment, where you access it, and how billing and cancellation work.
What exactly do you sell?
A 30-day paid ads sprint for ecommerce stores and local service businesses. We audit your Meta and Google ad accounts, rebuild your campaigns, write the creative brief and ad copy for your first batch, then optimise every week and send you a written report. You subscribe monthly on Whop and can cancel any time.
What do I receive after payment?
Within the first weeks: a full written ad account audit, a launch-ready campaign build in your own ad account, a creative brief plus ad copy for your first creative batch, then a weekly optimisation pass and a written performance report every week. Everything is published in your client portal as it is completed.
You also receive a kickoff questionnaire the moment you subscribe, and a 30-day read-out at the end of the sprint telling you what worked, what we cut and what to do next.
Where do I access everything I bought?
Service delivery is at https://rocketor.net/portal — your client portal. Sign in with the email address you used at checkout (you set a password on the page Whop sends you back to after payment). Your audit, campaign plan, creative briefs and weekly reports live there, and you can submit your kickoff answers from the portal.
Billing is separate and stays on Whop: your subscription, receipts, invoices, card updates and cancellation are all handled from your Whop account, and your portal links straight to your Whop billing page.
How does billing work?
You subscribe on Whop. If your plan has a free trial you pay nothing until it ends, then your plan renews every 30 days at the price shown on the pricing page. You can cancel any time from Whop — access continues to the end of the period you have already paid for.
Do you need access to my ad accounts?
Yes. We work inside your Meta Business Manager and Google Ads account with the access level we agree at kickoff, so you keep ownership of your assets, data and history. If you would rather we work in an agency account, tell us at kickoff and we will set one up.
Do you guarantee results?
No honest agency can. What we guarantee is the work: the audit, the build, the creative brief, the weekly optimisation and the written report, delivered on schedule. Performance depends on your offer, pricing, market and budget, and we will tell you plainly if we think the numbers will not work.
What do you need from me to start?
Ad account access, your offer and pricing, any existing creative or brand assets, and answers to the kickoff questionnaire. That is it — most clients are set up the same day.
Working together
How fast do you start after I pay?
The kickoff questionnaire is waiting in your portal immediately. Once you have answered it and granted account access, the audit starts the next working day and the written audit is in your portal within week one.
How do we communicate?
Email and your portal for the written record, with a chat line for quick questions. Pro clients get direct chat with their strategist; Basic clients get email with a one-business-day reply window. Anything material is always written down in the portal so you never have to search a message thread for a decision.
Can you work with my existing agency or freelancer?
Sometimes. If you already have a media buyer, we can work as the strategy and audit layer. Tell us at kickoff and we will be explicit about who owns what so nothing gets double-changed or contradicted.
What if I want to stop after one month?
Cancel in Whop before your renewal date and you are done. You keep portal access to your documents until the end of the paid period — take the audit, the brief and the reports with you.
Do you work with any niche?
Ecommerce stores and local service businesses are the core. We will look at anything with a real offer and enough margin to buy customers at a profit, and we will tell you honestly if we are not the right fit.
Is there a contract?
No minimum term. The plan is month-to-month through Whop. Our terms of service cover the detail.
How do I cancel?
From your Whop billing page: whop.com → your account → subscriptions → cancel. Your portal also links straight there. See the refund & cancellation policy.
Not answered above?
Send us the question and we will answer it directly — no form-to-nowhere.